Product Disclosure

Boost offers a network-based electronic money (e-money) application (“Boost App”) with QR code functionality, which contains a monetary value that has been pre-loaded by the user. Users are required to pre-load the wallet before making payments and fund transfers (“transactions”). The value will be deducted from the Boost Account whenever the transactions are made and is limited to the amount of money value stored in the Boost Account at the time of transaction. The Boost App provides users with the following services:

a) Payment to Boost and/ or Participating Merchants;

b) Cash-In i.e. topping up of e-money into Boost Account;

c) Peer-to-peer funds transfer, i.e. transfer of e-money from a Boost user account to another Boost user account.

The Boost App is downloadable for free from the Apple Store, Google Play Store or Huawei App Store. No reload fee, refund fee or other fees are currently charged to our users other than a 1% convenience fee on amounts exceeding the accumulated monthly fee waiver quota for adding electronic money into their Boost Account using a credit card, commencing on 13 March 2024 (please refer to the Terms and Conditions). Boost reserves the right any charges, fees or subscriptions (“Charges”), if such Charges are required.

• Your Boost Account should only be logged in by you through your own credentials i.e your mobile number and password. Transaction should only be done by you, as sole authorised user, with confirmation through payment PIN and biometric. Should you disclose your password and/ or payment PIN, there will be risks such as a third party may be able to gain access to your Boost Account to make payments, transfers and access your personal information. If you become aware on any of this, please notify us immediately.
• Should you need to disable/ block your Boost Account in the event of loss/ stolen of your mobile device, please notify us immediately.
• Please read and understand the Terms and Conditions, before you continue with the registration process or activation or the use of this service(s).
   

Visit us at: myboost.co
Email us at: support@myboost.com.my (Monday to Friday, from 9am to 6pm)