Jom Claim RM200 eBeliaRahmah with Boost!

• The eBeliaRahmah is a government initiative announced in Belanjawan 2023 under the purview of the Ministry of Finance.

• It aims to encourage cashless transactions among youth and at the same time, ease their financial burden.

• This programme is estimated to benefit approximately 2 million Malaysian youths in the form of a RM200 e-wallet credit that can be used for purchases in brick and mortar businesses through the participating e-wallet service providers.

• In addition, participating e-wallet service providers will also offer additional incentives through vouchers, cashback, discounts and reward points.

The eligibility criteria for individuals to participate in the eBeliaRahmah programme are:

a. Malaysian citizens; and

b. Between the age of 18 to 20 years old in 2023 (born between 2003 and 2005); OR

c. Full-time active students (at least by 30 April 2023) who are enrolled in courses equivalentto diploma or SKM4 and above in an institution of higher learning (“IHL”) registered with one of the following ministries:Ministry of Higher Education, Ministry of Education, Ministry of Agriculture and Food Security, Ministry of Defence, Ministry of Rural and Regional Development, Ministry of Youth and Sports, Ministry of Human Resources, Department of Islamic Development Malaysia (JAKIM) and Ministry of Tourism, Arts and Culture, which are collectively referred to as “Relevant Ministries”, with no age limitation.

No, Malaysians who have reached the age of 21 in 2023 (born in 2002) and above do not qualify for the programme, unless they fulfil the the eligibility criteria under 2(c).
 

For the full list of eBeliaRahmah eligibility criteria, please refer to Question (2)

No. To be eligible, a student must be enrolled with an institution of higher learning at least by 30 April 2023.

For the full list of eBeliaRahmah eligibility criteria, please refer to Question (2)

In order to qualify, a full-time student who has graduated must still be enrolled and have an active status with a private or public institution of higher learning as at 1 January 2023.

For the full list of eBeliaRahmah eligibility criteria, please refer to Question (2)

• Eligible applicants may only claim the eBeliaRahmah credit once, beginning 8.00 a.m. on 26 June 2023 until 11.59 p.m. on 22 August 2023.

• Once claimed, the eBeliaRahmah credit must be utilised by 11.59 p.m. on 31 August 2023, after which time, any unused eBeliaRahmah credit will be automatically removed from the applicant’s e-wallet.

• The incentives provided by the respective e-wallet service providers vary depending on their policies. Please refer to their respective campaign announcements for more information.

The e-wallet service providers participating in this programme are:
a. Boost;
b. Setel; and
c. Touch ‘n Go eWallet.

The verification process for new and current users will be done through the e-wallet application of their choice.

Step 1: Download the participating e-wallet application from Apple App Store, Google Play Store or Huawei AppGallery.

Step 2: Register as new user or for existing users, follow the instruction shown in the e-wallet app.

Step 3: The e-wallet service provider will verify your identification electronically via the Know-Your-Customer process (eKYC).

Step 4: On your chosen e-wallet app, provide the required information on the eBeliaRahmah claim page and click “Submit”.

Step 5: You will then be notified if your claim is successful. 

Eligible recipients can only claim the eBeliaRahmah credit once from (1) one e-wallet service provider of their choice. Please refer to the participating e-wallets apps for more details on how to claim the eBeliaRahmah credit.

You can use the RM200 eBeliaRahmah credit for any offline transaction at over 1.7 million retailers/businesses via your chosen e-wallet, EXCEPT FOR THE FOLLOWING:
a. peer-to-peer transfers;
b. cash-outs;
c. app-integrated payment of utility bills;
d. app-integrated payment of Government related fees/payments;
e. app-integrated payment of telco postpaid bills and prepaid service top-ups;
f. app-integrated games purchases;
g. app-integrated parking and/or toll fees payments;
h. app-integrated investment-related activities; and
i. e-commerce or online transactions.

If you meet the eligibility criteria and have been successfully verified under the eKYC process, you will receive a one-time RM200 credit that will be issued to the e-wallet of your choice within 3 days from the application date.

This would depend on the various e-wallet service providers. Please refer to their campaign announcement details on this.

• Your citizenship, age and full-time student status will be verified through the National Registration Department (JPN) and the database provided by the Relevant Ministries. There will be no sharing of personal data from JPN or Relevant Ministries with the e-wallet service providers.

• Any data privacy concerns relating to the e-wallet service providers are subject to Personal Data Protection Act 2010 (PDPA) policies and requirements.

No. As such, all retailers are encouraged to join the participating e-wallet providers’ platforms or register for the DuitNow QR for eBeliaRahmah recipients to use their eBeliaRahmah credits at your outlets.

During periods of high claim submissions, there may be delays in processing your RM200 eBeliaRahmah credit. It would be best to contact your chosen e-wallet directly for further clarification, if the delay exceeds the stipulated 3 days from the application date. You may need to submit certain additional information, e.g. your identity card, for verification.

Contact info of e-wallets:
a. Boost: https://support.myboost.com.my
b. Setel: https://help.setel.com/
c. Touch ‘n Go eWallet: https://support.tngdigital.com.my/hc/en-my

You will receive a notification from the e-wallet service provider of your choice after you have submitted through the eBeliaRahmah claim page with the respective e-wallet.

Yes, you will receive a notification from the e-wallet service provider of your choice on whether you have qualified or otherwise.

Yes, there is a dispute process where you can reach out to the respective e-wallet service provider that you have submitted your claim for further assistance.

For rejection due to invalid ID, you may be required to provide further information to facilitate the dispute resolution process.

The eBeliaRahmah initiative is for physical (offline) use.

This is part of the measures taken to support brick and mortar businesses in Malaysia who are part of the Malaysian business community, especially SMEs.

At the same time, vouchers, discount and others provided by e-Wallet service providers are eligible to be used online and offline, subject to the provider's terms and conditions.

Duitnow's standard method of using interoperable QR codes allows Malaysians to make payment and receive funds from any registered Bank and e-Wallet with just one QR code: https://www.duitnow.my/QR/index.html

We would like to inform that all three wallets under the eBeliaRahmah initiative are registered with Duitnow.

Therefore, if your chosen retailer does not carry the e-Wallet QR code of your choice, you can still make payments using the DuitNow QR code

The top 10 e-wallets in Malaysia (by transaction size and number of users) were invited to participate in the programme in accordance with clear guidelines as well as terms and conditions (T&Cs) set by the Ministry of Finance (MoF). The guidelines and T&Cs include meeting the technical aspects of the programme, details on cost sharing as well as additional benefits to be provided by each e-wallet to match the Government provided eBeliaRahmah credit. 

Subsequent to discussions and assessments, 3 e-wallet providers which are Boost, Setel and Touch ‘n Go eWallet have committed to participate in the programme. These three e-wallet providers have a combined active user base of more than 10 million, and a network of more than 2 million merchants, both online and offline. This strong and wide coverage will enable this programme to be available nationwide.